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Creating, Maintaining, and Disclosing Accurate Records and Accounts

People with Purpose

Manage all business records with honesty, accuracy and integrity, according to accepted accounting principles and legal requirements.

We generate millions of records every year. Making sure they are accurate and properly maintained is essential to our business. It increases efficiency and improves our ability to develop winning strategies. It also provides crucial information to investors, who rely on information that is timely and precise, and it enables us to meet strict regulatory standards and avoid investigations and legal action.

Creating, altering or destroying records for anything other than a legitimate business reason is unacceptable. Doing so to impede the efforts of any governmental or regulatory agency may also be a criminal offense. Every one of us plays a role in record-keeping, and we each must approach that role with our core values at the forefront of everything we do for our Company to succeed.

man and woman sitting on sofa with laptop discussing work project

Purpose in Practice

Keeping accurate records means we:

  • Reflect all transactions honestly, accurately and on time, and in the proper account, department and accounting period
  • Record all assets, liabilities, revenues and expenses according to the law, generally accepted accounting principles and company policy
  • Ensure all reports, disclosures and communications to government authorities and investors are full, fair, accurate, timely and understandable
  • Create, store and dispose of all business records according to records management procedures and retention schedules
  • Cooperate with all audits, market conduct exams and investigations, and safeguard any records that may relate to legal proceedings

If you have questions or suspect inaccurate record-keeping, contact your manager or Human Resources, or follow the Speak Up Process.



good example

The term "records" means more than just invoices and quarterly reports. It also includes timesheets, expense reports, emails, voicemails, databases, submissions, drawings and photos. Anything that records a piece of business-related information or a decision, whether digitally or in hard-copy form, can be a record.

ECC Monitor: OK